Customer Paid Support Calls

09 June

Some Support calls are on chargeable bsais where customer is not willing to renew the AMC after warranty period. In myBuro CRM such paid support calls can be entered seperately without any previous installation backround of the customer. This will help in tracking customer history with number of Paid Support Calls attended by our engineers.

Support calls can be assigned with various type of services, complaint issues , complaint priority, and support mode (Onsite, Online or Telephonic Support).